FAQ

Do you deliver within South Africa?

Yes, NetGoods currently delivers within South Africa only. Shipping costs are calculated at checkout.

Do you offer free shipping?

Yes, free shipping is available on orders of R1,000.00 and above.

Can I return an item?

Returns and refunds are reviewed on a case-by-case basis. Items must be unused and in original packaging. Please contact us via our Contact Us page for assistance.

What should I do if my order arrives damaged or incorrect?

If your item arrives damaged or incorrect, please contact us through the Contact Us page with your order details so we can assist you.

How can I contact NetGoods?

For all enquiries, please use the Contact Us page on our website and our team will be happy to help.